Privacy Policy

1. Who are we

Sim Publishing, established in the Netherlands, is responsible for the processing of personal data as described in this privacy policy.

Contact: +31645097661
Email: info@simpublishing.com

2. Which personal data do we process

We process personal data when you:

  • places an order

  • contacts us

  • you subscribe to the newsletter

  • visits our website

This may include, among other things:

  • First and last name

  • Address details

  • Email address

  • Telephone number (if provided)

  • Payment details

  • IP address

  • Data about your use of our website

  • Marketing and preference data

We do not process special personal data.

3. Purposes of processing

We process personal data for:

  • Processing and delivering orders

  • Processing payments

  • Customer Service

  • Legal obligations (such as tax retention obligations)

  • Improving our webshop

  • Marketing purposes, such as newsletters and advertisements

  • Displaying personalized advertisements via platforms such as Meta (Facebook/Instagram)

4. Use of cookies and tracking

Our webshop uses cookies and similar technologies.

We use:

  • Functional cookies (necessary for the operation of the website)

  • Analytical cookies (such as Google Analytics)

  • Marketing cookies (such as Meta Pixel)

With the help of these technologies, we can:

  • Analyzing the use of our website

  • Personalize ads

  • Apply retargeting

  • Measuring the effectiveness of advertisements

To the extent required by law, we request permission for this via a cookie banner.

5. Sharing personal data with third parties

We share personal data only when this is necessary for:

  • The execution of an agreement

  • Marketing activities

  • Legal obligations

This can happen with, among other things:

  • Shopify (hosting and webshop infrastructure)

  • Payment providers (such as iDEAL / Bancontact via Shopify Payments)

  • Shipping partners

  • Meta Platforms (Facebook/Instagram ads)

  • Google (Google Analytics)

  • Email marketing software

These parties may process personal data outside the European Economic Area (for example, in the United States).

When data is processed outside the EU, we ensure that this is done on the basis of appropriate safeguards, such as standard contractual clauses or other legally approved mechanisms.

6. Retention period

We do not retain personal data longer than necessary for the purpose for which it was collected.

We retain administrative data in accordance with the statutory retention period of 7 years.

7. Your rights

You have the right to:

  • To gain access to your personal data

  • Request correction

  • Request removal

  • To object to processing

  • to request data transfer

  • To withdraw consent

You can submit a request via info@simpublishing.com .

We will respond within 30 days.

You also have the right to file a complaint with the Dutch Data Protection Authority.

8. Newsletter and marketing

If you subscribe to our newsletter, we will use your email address exclusively to send marketing communications.

You can unsubscribe at any time via the unsubscribe link in the email.

9. Security

We take appropriate technical and organizational measures to protect personal data against loss or unlawful processing.

10. Changes

Sim Publishing reserves the right to modify this privacy policy. The most recent version shall always apply.